Abstract
The study tries to adopt and validate knowledge
management instrument which enables financial companies to characterize
initiate knowledge management profile. The researchers introduce a systemic
strategy of how to create and provide knowledge processing tools to enable
workers to accomplish work. The aim of the study is to identify the extent of
knowledge management activities that are practiced by financial companies in
the Hashemite Kingdom of Jordan. The researchers conclude that:
Financial companies were successful in establishing its own concept of
knowledge management, and it is start to expand the knowledge management
concept in financial institutions in order to support competitive advantage.
Researchers recommend that it is necessary to sharing knowledge internal
financial firms; companies need to adapt knowledge management applications,
through practicing activities services. Finally it is the researchers recommend
its necessary to held training courses to the employees who work in financial
institutions, to recognize the knowledge management process importance, and for
better understand to the role of knowledge management in all financial
activities services.